COVID-19 Response & Info


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UPDATE: Our offices in Grundy Center and Independence now also have locked security boxes for people who need to drop off important documents, etc.

UPDATE: Operation Threshold is still open. However, in response to the COVID-19 (Coronavirus) outbreak, our lobbies are closed. We are only serving clients via phone. If you need assistance, please call the number for the county office you are trying to reach or contact us by email at crisis@operationthreshold.org.
Thank you and be safe.

Black Hawk County: (319) 291-2065
Buchanan County: (319) 334-6081
Grundy County: (319) 824-3460

OT COVID-19 Client Survey

We want your opinion! Help us identify and respond to the needs in the Cedar Valley resulting from COVID-19.

Please take a couple minutes to complete this survey. It’s only 11 questions so it won’t take much of your time, and all responses are anonymous. Thank you for helping us help our community!!

To apply for assistance or to speak with someone at Operation Threshold, you can email us at crisis@operationthreshold.org or call (319) 291-2065.

COVID Recovery Iowa

Iowa Spanish HelpLine Now Available (LĂ­nea de Ayuda en Iowa)

The Iowa Spanish HelpLine provides more than resources to the callers- it connects clients to virtual case management services throughout the COVID-19 pandemic response and recovery. The number for the Iowa Spanish HelpLine is 515-344-3936. The line will be open Monday-Saturday from 8:00 am to 8:00 pm. Click here for more information.

Black Hawk County Health COVID-19 information

Know Your Rights Info – COVID-19 – English
Know Your Rights Info – COVID-19 – Spanish
Know Your Rights Info – COVID-19 – Translated into Burmese
Know Your Rights Info – COVID-19 – French

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