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Energy Assistance

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Operation Threshold’s Energy Assistance programming (including the Low-Income Home Energy Assistance Program [LIHEAP]) is designed to assist low-income families meet the cost of home heating.

LIHEAP supplements the high cost of winter heating for low-income households, provides emergency furnace repairs or replacement for income qualifying homeowners and offers assistance with telephone costs to those that qualify. 

Households with income levels at or below 150% of the poverty level are eligible for benefits.  Eligible income amounts may be increased for households with significant medical expenses.

Energy Assistance Income Guidelines

# of Persons in Household

150% of Federal Poverty Guidelines

1

2

3

4

5

6

7

8

$16,335

$22,065

$27,795

$33,525

$39,255

$44,985

$50,715

$56,445

Applications are accepted from November 1 – April 30th; however, the elderly, disabled and those with a disconnect notice are eligible to apply early - starting October 1. Applications are processed on a first-come, first-served basis.

On a limited basis, Operation Threshold provides financial assistance to households facing crisis situations such as utility disconnection, emergency fuel deliveries, and furnace repair/replacement. Income requirements for Crisis Assistance vary depending upon the source of funding, but the maximum income would match the LIHEAP.

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Black Hawk County Office
1535 Lafayette
PO Box 4120
Waterloo, IA 50704
(319) 291-2065

Office Hours
M-T: 8:00 am - 5:30 pm
F: 8:00 am - 12:00 pm.*

WIC Hours:
M-T: 8:00 am - 5:30 pm.*

Black Hawk County Central Office
1535 Lafayette
Waterloo, IA 50704
(319) 291-2065

Buchanan County Office
1707 First St E-3
Independence, IA 50644
(319) 334-6081

Grundy County Office
1606 G Ave
Grundy Center, IA 50638
(319) 824-3460